We just ordered a few dozen ASUS Vivotab Smart tablets running Windows 8 (full, not RT) to run some offline surveys. I'm going to try to post any quirky issues I come across, as I haven't been able to find much about them when searching.
The first thing I noticed is that if the battery is extremely low on the tablet, it will not start. Even if you connect a power cord, you must wait a bit for the system to start up. When the battery is low and you press the power button for a few seconds to start...it will flash orange 3 times. Once it has enough battery, it is able to start normally. These charge very slowly, so if you are at 0% battery...you might be charging for a while before it will start.
Wednesday, March 6, 2013
Can't export from SSI Web CAPI - "An error occured while getting..."
I'm trying to run Sawtooth SSI Web CAPI 3.0.2 for field administrators on a Windows 8 tablet. The software appears to install normally and I can run surveys. After completing a survey, I try to use the "Get Copy of Data..." button, but receive an error:
An error occured while getting
c:\users\username\Desktop\surveyname_data.csv
Please make sure the server is started (using menu item File | SSI Web CAPI Module Settings)
and try getting the data again.
After downgrading to SSI Web CAPI 3.0, I was able to export the data properly. I found the download here: http://sawtooth-software-ssi-web-capi-module.software.informer.com/3.0/
An error occured while getting
c:\users\username\Desktop\surveyname_data.csv
Please make sure the server is started (using menu item File | SSI Web CAPI Module Settings)
and try getting the data again.
After downgrading to SSI Web CAPI 3.0, I was able to export the data properly. I found the download here: http://sawtooth-software-ssi-web-capi-module.software.informer.com/3.0/
Subscribe to:
Posts (Atom)