Wednesday, January 12, 2022

SPSS 28 Shows Empty Boxes Instead of Thai Font


While using IBM SPSS 28 (28.0.1) I had a user that had a file showing certain fonts as empty blocks like this:

 

We found this IBM SPSS knowledge base article that was similar:

We tried this for all of the fonts listed (Nirmala, Mangal, Aprajita, Utssah) and it did not fix the issue, as it was not the correct font.

We found that if we copied text from SPSS to Microsoft Word, we could see the font correctly and see what font it was. Here is the box in the first row copied to Word showing as Browalia New:

 

I found the font here:  https://www.wfonts.com/font/browallia-new

I downloaded, unzipped, and copied the fonts into C:\Program Files\IBM\SPSS Statistics\JRE\lib\fonts\fallback, as mentioned in the knowledge base article from IBM above:

After closing and restarting SPSS, it now shows the font correctly:

🏆