Tuesday, June 30, 2015

Netgear GS728TP Web Interface Issues

I just purchased a Netgear GS728TP switch for our new office. We have a Netgear FS728TP switch that has been rock solid for years, so I went with them again. The hardware seems to be solid and the switch is very quiet (especially for one with 24 PoE ports).

One problem: poor browser support.

The web interface does not work in the latest version of Chrome (43), Firefox (38) or Internet Explorer (11). The web interface will load and prompts me for the password. Once I enter, it continues to a new page...but doesn't load the content. I can't see or change any settings.

I finally got it to load by using a computer with Internet Explorer 8 (I believe I had to enable Compatibility View). After logging in with the same process as above, the web interface loaded properly and I was able to make changes. I connected via  few different systems. On other with IE8, everything worked properly...but the VLAN Membership page would never load properly. I found a page on Netgear's website talking about browser compatibility issues with certain firmwares. They suggested installing an old browser (Opera 18, Netscape 9, Firefox 3.5.6). I tried all three browsers, but none of these would load the VLAN page properly.