Thursday, May 28, 2015

Ninite Pro Chrome Update Error

We use Ninite Pro to keep applications updated on our workstations (Windows 7 x64). We have a script that runs weekly to update a select group of applications. One user was reporting that Chrome randomly disappeared from their system. This coincided with the day that the script was running. The first time we thought it was odd and reinstalled Chrome, but it happened a few more times. After digging around, we noticed that if we tried to reinstall Chrome by downloading the installer it would work...but if we tried via Ninite, it would fail with this error:
  • Chrome : Install failed - Could not verify installation (1), 1603 - 3227
After lots of searching (without finding much) and having this happen a few more times, we finally found a solution in the Microsoft Fix it Program Install and Uninstall Troubleshooter (https://support.microsoft.com/en-us/mats/program_install_and_uninstall). This is what worked for us:
  • First, uninstall Google Chrome from"Programs and Features" in Control Panel
  • After downloading, run the tool.
  • Click "Detect problems and let me select the fixes to apply"
  • Click "Installing"
  • Select  "Google Chrome" from the list
  • Follow prompts to uninstall the program and/or fix issues.

No comments: